NHS England
Generate honest and accurate feedback from young people with Congenital Heart Disease about the levels of service within NHS England that they were receiving.
#TeenStrategy Objective:
Undertake research from young people with Congenital Heart Disease attending hospitals around the country to ascertain the level of service being received.
#TeenStrategy Solution:
Create a unique, fun and safe environment, that could be transported around the country, in which to facilitate one-to-one sessions with young people.
Activated #TeenStrategy:
- Nine-day, nine-city 2000 mile road trip around the UK
- Unique environment with multiple fun activities that engaged young people from 4-18
- Flexible approach to generating insight ranging from colouring-in to playing Playstation games
- All insight collated on a daily basis and communicated to NHS staff
#TeenStrategy Success:
- Honest feedback from 100 young people
- Insight included within a ‘250 best practices’ document distributed to senior healthcare professionals
- Improvement of services to young people
For more information on this, or any other projects we have been involved with please contact Graham Sykes on +44(0)1422 250070 or use the webform below.
